The safety of our staff is something we take very seriously at HCL Sport Clinic. Should any member of the public use physical violence, or threaten to use violence, verbally abuse or harass any member of our staff, they are likely to result in being terminated from of all direct contact with HCL Sport Clinic and its staff. Where correspondence (either via letter, electronic, and/or voice messages left on our landline etc) that is abusive or threatening or contains allegations that lack substantive evidence, will not be responded to and instead redirected to our solicitors. Staff will end telephone calls if they consider the caller aggressive, abusive or offensive. Our staff have the right to make this decision, to tell the caller that their behaviour is unacceptable and to end the call if the behaviour then persists.

Can I bring my child to the appointment?